The trackers are very important - just because a bug isn't fixed right away doesn't mean we don't pay attention to it.
We use the trackers to track (doh
) the bugs that we need to fix, i.e. we have fixed N bugs, 30 to go. Bugs with high priority are attended first, depending on the severity of the bug. Also, we receive the bugs reported there by mail. Sometimes we have to stop fixing some "non-critical bugs" if we're planning to release a new version (like right now), so don't get desperate. Having a bug in the tracker ensures that it'll be fixed - sooner or later.
In contrast, the forums are very difficult to track, and the database could be deleted due to some failure or something. In any case, thanks for submitting.